FAQs

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Are your animals completely grass fed?

Our beef, veal and sheep are all 100% grass-fed and grass-finished. They do not eat any grain, soy, or other feed. Our pigs eat organic, non-gmo grains, as well as grubs and wild forage.

Is your meat certified organic?

Most of our cows and pastures are certified organic by Marin Organic Certified Agriculture (MOCA). However, some of our processing (harvest and cut and wrap) is not certified organic, so some of the finished product of our meat cannot be labeled "organic." The meat that we sell at Oliver's Markets in Sonoma County and Good Earth Natural Foods in Marin County is labeled as "organic" because the beef is processed at certified organic facilities.

Our chicken from Big Bluff Ranch is all Certified Organic.

Do you vaccinate your animals?

We vaccinate our cattle for their general health and disease prevention when they are 6-months old, but they do not receive a mRNA vaccine nor do we know of any cattle that are receiving any type of mRNA vaccinations.

What type of cattle do you have?

The majority of our herd is black angus. A few of our bulls are crossbreeds.

What types of meat do you sell?

We sell 100% grass-fed and grass-finished grass-fed beef, veal (seasonally) and lamb. We also sell pasture raised pork.

We sell a limited amount of organic pasture raised chicken which we buy wholesale from Big Bluff Ranch.

What breed are your pigs?

Our current breed of pigs are 100% pasture raised Duroc, Yorkshire and Landracecross cross pigs.

Can I order online?

Yes, please visit our online store to place an order.

Where do you ship?

We ship to all 50 states.

Do you sell whole or 1/2 beef?

Yes, we have both options available, year around. Please visit our online store to learn more.

Can you ship a whole or 1/2 or whole beef to me?

If you would like to purchase a 1/2 or whole beef, you will need to pick it up at either Willowside Meats in Santa Rosa, CA or Bud's Custom Meats in Penngrove, CA.

When should I expect my order?

We ship most of our orders on Monday and Tuesday for overnight or two-day delivery. We strive to get all orders shipped out within one week of being placed!

Where do I find the status of my shipment?

Once we ship your box you will receive a tracking email with shipping information.

Why is your minimum order for perishable items $199?

Our minimum order reflects the costs of specialized packaging (boxes, liners, and dry ice) and the 2-day shipping required to ensure your perishable items arrive fresh. By encouraging larger, less frequent orders, we aim to reduce our carbon footprint and minimize packaging waste over time. This approach helps us maintain quality and sustainability while delivering a superior customer experience.

Who do I contact if there is an issue with my order?

Please email us at hello@stemplecreek.com or call us at (415) 883-8253.

Will my order be shipped fresh or frozen?

We ship all orders frozen with dry-ice. It may thaw slightly in transit, so long as it arrives refrigerator cold (40 Degrees Fahrenheit or under) then it safe to consume. Per USDA guidelines.

Do you ship overnight?

Depending on the state you live in, we will ship either overnight or 2-day.

Some of my order thawed in transit - is it safe to eat?

We ship most meat frozen with dry ice and/or cool packs. Some meat may be sent fresh or may thaw slightly in transit. So long as it arrives refrigerator cold (40 Degrees Fahrenheit or under) then it safe to consume. Per USDA guidelines.

Do I need to be home to receive me order?

No, we do not ship any packages that require a signature unless you ask us to.

How do I know what each cut is when I receive my order?

Each cut that you receive with be labeled with the name of the cut and the total weight.

How long does the meat last in the freezer?

We recommend using our beef, veal, lamb and pork within 1 year of receiving it frozen in the mail.

How should I thaw out the meat?

We recommend taking meat out of the freezer and putting the package on a dish or tray in the refrigerator at least 24-48 hours in advance. This allows the meat to properly thaw.

How long does the meat stay fresh once I thaw it out?

We recommend using meat within at least 3-4 days of thawing.

What should I do with the extra dry-ice in my box?

Leave the dry-ice in the shipping containing and do not handle without gloves. Dry ice will eventually disappear and turn back into carbon dioxide (process know as sublimation).

Do you offer gift boxes or gift certificates?

Yes, we offer both gift boxes (with personalized notes) and gift certificates.

How can I sign-up to receive special promotion emails?

You can sign-up on our homepage.

Do you guarantee my order if there are issues with the shipping service?

If you order does not arrive cold to the touch and in good condition, please contact us and we will make it right!

Is your meat halal?

No, our meat is not considered halal.

Is your meat certified organic?

We offer 2 lines of our beef. Our mainstream line on the retail side is 100% grass-fed and grass-finished. We also offer a certified organic 100% grass-fed and grass-finished line on the wholesale side of our business. Please contact us and we are happy to share with you the grocers that supply our organic beef.

Does the meat come seasoned or fresh?

Most all of our meat is packaged fresh. Please visit our online store and see which seasonal options we sell that come seasoned (i.e. snack sticks, jerky, smoked bacon, sausages, corned beef).

Do you have sugar-free bacon?

We have both sugar and sugar free bacon and sausage. Please visit our online store to see what we have available.

Do you sell t-shirts, hats or any other merchandise?

Yes, we sell men’s and women’s t-shirts, hoodies, hats, beanies, aprons, cutting boards and much more. Please visit our online store to see what we have in stock.