FAQs
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Are your animals completely grass fed?
Our beef, veal and sheep are all 100% grass-fed and grass-finished. They do not eat any grain, soy, or other feed. Our pigs eat organic, non-gmo grains, as well as grubs and wild forage.
Is your meat certified organic?
Most of our cows and pastures are USDA Organic, and we are proud to hold this certification. However, not all of our processing facilities (harvest and cut and wrap) are USDA Organic, which means some of our finished meat products cannot carry the organic label.
The beef we sell at Oliver's Markets in Sonoma County, Good Earth Natural Foods in Marin County, and some of our other wholesale resellers is labeled as USDA Organic because it is processed at USDA Organic-certified facilities. These products are clearly marked for easy identification.
Our chicken, sourced from Big Bluff Ranch, is also fully USDA Organic.
If you're looking for grocers that carry our USDA Organic beef, please contact us—we're happy to help!
What types of meat do you sell?
We sell 100% grass-fed and grass-finished grass-fed beef, veal (seasonally) and lamb. We also sell pasture raised pork.
We sell a limited amount of organic pasture raised chicken which we buy wholesale from Big Bluff Ranch.
What type of cattle do you raise?
The majority of our herd is black angus. A few of our bulls are crossbreeds.
Should I be concerned about California Bird Flu?
We’ve been monitoring this situation closely. Currently, this issue affects dairy cows and birds, with no connection to beef cattle or the meat itself. While there was a case of bird flu detected in raw milk from a farm, it has not been found in pasteurized milk, so we feel confident that we’re in a good position but remain vigilant. Additionally, since our cattle are not raised in confinement, we believe the risk to our operation is minimal.
Do you vaccinate your animals?
We vaccinate our cattle for their general health and disease prevention when they are 6-months old, but they do not receive a mRNA vaccine nor do we know of any cattle that are receiving any type of mRNA vaccinations.
Do you vaccinate your animals with mRNA?
We vaccinate our cattle for their general health and disease prevention when they are 6-months old, but they DO NOT receive a mRNA vaccine nor do we know of any cattle that are receiving any type of mRNA vaccinations.
What breed are your pigs?
Our current breed of pigs are 100% pasture raised Duroc, Yorkshire and Landracecross cross pigs.
What do your pigs eat?
Our pigs can eat as much non-GMO wheat, barley, and peas as they want, along with anything else they root up from the trees.
Where do you ship?
We ship to all 50 states.
Can I order online?
Yes, please visit our online store to place an order.
Do you sell whole or 1/2 beef?
Yes, we have both options available, year around. Please visit our online store to learn more.
Can you ship a whole or 1/2 or whole beef to me?
If you would like to purchase a 1/2 or whole beef, you will need to pick it up at either Willowside Meats in Santa Rosa, CA or Bud's Custom Meats in Penngrove, CA.
When should I expect my order?
We ship most of our orders on Monday and Tuesday for overnight or two-day delivery. We strive to get all orders shipped out within one week of being placed!
Where do I find the status of my shipment?
Once we ship your box you will receive a tracking email with shipping information.
Why is your minimum order for perishable items $199?
Our minimum order reflects the costs of specialized packaging (boxes, liners, and dry ice) and the 2-day shipping required to ensure your perishable items arrive fresh. By encouraging larger, less frequent orders, we aim to reduce our carbon footprint and minimize packaging waste over time. This approach helps us maintain quality and sustainability while delivering a superior customer experience.
Who do I contact if there is an issue with my order?
Please email us at hello@stemplecreek.com or call us at (415) 883-8253.
Will my order be shipped fresh or frozen?
We ship all orders frozen with dry-ice. It may thaw slightly in transit, so long as it arrives refrigerator cold (40 Degrees Fahrenheit or under) then it safe to consume. Per USDA guidelines.
Do you ship overnight?
Depending on the state you live in, we will ship either overnight or 2-day.
Some of my order thawed in transit - is it safe to eat?
We ship most meat frozen with dry ice and/or cool packs. Some meat may be sent fresh or may thaw slightly in transit. So long as it arrives refrigerator cold (40 Degrees Fahrenheit or under) then it safe to consume. Per USDA guidelines.
Do I need to be home to receive me order?
No, we do not ship any packages that require a signature unless you ask us to.
How do I know what each cut is when I receive my order?
Each cut that you receive with be labeled with the name of the cut and the total weight.
How long does the meat last in the freezer?
We recommend using our beef, veal, lamb and pork within 1 year of receiving it frozen in the mail.
How should I thaw out the meat?
We recommend taking meat out of the freezer and putting the package on a dish or tray in the refrigerator at least 24-48 hours in advance. This allows the meat to properly thaw.
How long does the meat stay fresh once I thaw it out?
We recommend using meat within at least 3-4 days of thawing.
Do you offer gift boxes or gift certificates?
Yes, we offer both gift boxes and gift certificates.
Is your meat halal?
No, our meat is not considered halal.
Do you guarantee my order if there are issues with the shipping service?
If you order does not arrive cold to the touch and in good condition, please contact us and we will make it right!
What should I do with the extra dry-ice in my box?
Leave the dry-ice in the shipping containing and do not handle without gloves. Dry ice will eventually disappear and turn back into carbon dioxide (process know as sublimation).
Do you have sugar-free bacon?
We have both sugar and sugar free bacon and sausage. Please visit our online store to see what we have available.
Do you sell t-shirts, hats or any other merchandise?
Yes, we sell men’s and women’s t-shirts, hoodies, hats, beanies, aprons, cutting boards and much more. Please visit our online store to see what we have in stock.